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CHOOSING A FACILITY—CHECKLIST

Moving yourself or a loved one into a facility is never an easy decision. The thought of making such a decision can cause anxiety, anger, guilt or depression.

Below is helpful information to consider before your visit to the community. Also included is a checklist to choosing a retirement/health care facility.

  1. Does the facility have the required current license from the state or letter of approval from a licensing agency?
  2. Is the facility certified to participate in the Medicare and Medicaid programs? Does the facility accept HMO's?
  3. Cost of facility?
  4. Do staff members show residents genuine interest and affection? Do they know them by name?
  5. Do residents look well cared for and generally content?
  6. Are residents allowed to wear their own clothes, decorate their rooms, and keep a few prized possessions on hand?
  7. Is there a written statement of residents' rights? Is there a copy of the facility's most recent survey conducted by Federal or state surveyors and a plan of correction in effect with respect to the facility? Are they posted in a place readily accessible and visible?
  8. Is the facility clean and orderly and in good repair?
  9. Are toilet and bathing facilities easy for handicapped residents to use?
  10. Is the facility well lit?
  11. Is the facility reasonably free of unpleasant odors?
  12. Are rooms well ventilated and kept at a comfortable temperature?
  13. Are there wheelchair ramps where necessary?
  14. Are there handrails on both sides of the hallway?
  15. Is there an automatic sprinkler system and automatic emergency lighting?
  16. Are there portable fire extinguishers and smoke detectors on every floor?
  17. In case of emergencies, is a physician available at all times, either on staff or on call (i.e. podiatrist, dentist, psychologist, etc)?
  18. Are pharmaceutical services supervised by a qualified pharmacist?
  19. Does the facility have arrangements with a nearby hospital for quick transfer of residents in an emergency?
  20. Are nurse call buttons located at each resident's bed and in toilet and bathing areas?
  21. How many meals are provided? Are snacks offered? Ask to see a sample menu.
  22. Are special meals prepared for residents on therapeutic or other diets?
  23. Are there special services available to aid residents and their families (i.e. social services, hospice, therapy, etc.)?
  24. What activities are offered for residents everyday including weekends? Are those that are relatively inactive encouraged to attend?
  25. Is a married couple allowed to share a room? Do they have to?
  26. In heath care, is there a curtain or screen available to provide privacy for each bed whenever necessary?
  27. What is the size of the community campus?
  28. Are pets allowed in the resident's rooms or for visits?
  29. Are there private areas for residents to visit or dine with family members?
  30. Does the facility have a resident council? Do residents have the opportunity to participate in personal decision-making?
  31. Is there an entrance fee or an application fee?
  32. Be sure to ask criteria for admission and full scope of services.
  33. What are the visiting hours?