Parkvue Community earns bronze award for quality

National Quality Award | Bronze | 2019WASHINGTON, D.C. — United Church Homes’ Parkvue Community, a retirement community in Sandusky, Ohio, has been awarded the 2019 Bronze Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL).

The annual award is the first of three distinctions possible through the AHCA/NCAL National Quality Award Program, which honors long-term and post-acute care providers that have demonstrated their commitment to improving the quality of care for older adults and people with disabilities.

“The recipients of the Bronze Award are making it their mission to deliver quality care for our nation’s elders and individuals with disabilities,” said Mark Parkinson, president and CEO of AHCA/NCAL. “This year, we have more Bronze recipients than ever before, and I’m convinced that because of their commitment, our profession will continue to grow stronger and make a national impact.”

Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldridge Performance Excellent Program, which is also the basis of the metric-based AHCA/NCAL Quality Initiative. The Baldridge program helps organizations across different business sectors use strategies to improve performance and organizational effectiveness.

The award program has three levels: Bronze, Silver and Gold. Providers begin the quality-improvement process at the Bronze level, where they develop an organizational profile with fundamental performance elements such as vision and mission statements and key strengths and challenges. Bronze applicants must also demonstrate their ability to implement a performance improvement system. Trained examiners review each application to determine if the center has met the demands of the criteria. Recipients may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Silver Achievement in Quality Award.

“United Church Homes is fully engaged with embedding the culture of quality in all our communities,” said Rev. Kenneth V. Daniel, president and CEO of United Church Homes. “The AHCA program, starting with Bronze, progresses to Slver and Gold, as communities refine and master all of the internal continuous quality improvement processes that assure top performance. Parkvue has long been recognized as a quality provider. The Bronze Award from AHCA demonstrates their ongoing commitment to the excellence that this award recognizes.”

For more information about Parkvue, visit parkvue.org.

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About Parkvue: Parkvue Community is a full Life Plan Community offering independent and assisted living, memory care, rehabilitation and skilled nursing care to nearly 200 older adults. As part of the United Church Homes family of senior living communities, its mission is to transform aging by building a culture of community, wholeness and peace.

Media Contact: Alissa Paolella, Communications Coordinator, 740.382.4885 or apaolella@uchinc.org