Once you have decided it’s the right time to move, you can begin your research. Many communities aren’t allowing on-site tours, so you might be viewing the community via video and chatting with the admissions team by phone. Consider asking some of the following questions, specific to COVID-19, so you can get a clear picture of how each community is navigating the pandemic:
- Are there any active COVID-19 cases at your community? How has your staff managed the situation?
- What safety protocols do you have in place to protect residents?
- What are your visitation policies for residents?
- How have you helped residents keep in touch with loved ones during the pandemic?
- What activities or events is your community providing residents right now? Is there a plan to expand these soon?
- What additional services are you offering residents because of COVID-19?
Each week, we provide updates to family members through emails and phone calls. We’ve hired virtual visitor guides to help residents keep in touch with loved ones. Our communities offer many creative activities for residents and staff, including virtual Sunday morning services, themed events, drive-by parades, musical entertainment and individual memory care art sessions, modeled after Opening Minds through Art.
Recently, Ohio opened in-person visitation for assisted living residents, and United Church Homes quickly created outdoor spaces and visitation guidelines to allow residents and family members to see their loved ones safely.
For more amenities that make senior living a good decision, click here.
To learn more about United Church Homes’ response to COVID-19, please visit unitedchurchhomes.org/covid-19/.
To find out more about assisted living at United Church Homes and to find a UCH AL community near you, visit unitedchurchhomes.org/services/assisted-living/.