NaviGuide

Care Coordination

Your dedicated guide to abundant living and stress-free senior service coordination with United Church Homes

An elderly couple, a man in a plaid shirt and jeans and a woman in a pink blouse and pants, are walking arm-in-arm and smiling at each other in a park with green trees in the background, enjoying their time under the care of NaviGuide from United Church Homes.

A New Way to Support Older Adults

Abundant living is about immersing yourself in a life lived to the utmost. Experience the boundless potential for an abundantly rich and rewarding lifestyle.

Your dedicated in-home senior health care Service Coordinator can help you with a range of common issues that modern seniors face when in need of more daily assistance and support.

Common issues we help you address include:

  • Coordinating and scheduling appointments
  • Arranging for transportation, chore and errand services
  • Information and connections to various community programs
  • Securing help at home from personal care aides and home care services

Your Service Coordinator can also support you with navigating common concerns, like:

  • Having trouble keeping physician appointments because of transportation challenges
  • Needing extra support to feel comfortable going out to attend events or run errands
  • Having trouble navigating the healthcare system

Your Service Coordinator will take the time to get to know you and provide customized solutions for your specific situation and needs.

Your United Church Homes Service Coordinator is ready to help you live your best life! Your Service Coordinator is a unique personal advisor to you and your family, who provides individualized support to connect you with local resources, assisting you in living with purpose and connection while nurturing your wellbeing.

Trained in trauma-informed, person-centered care, your Service Coordinator is experienced and has strong relationships with healthcare providers and other organizations that serve older adults. Let our experts provide you with options for services and resources within your local community. Leave the research to us and gain hours back in your day to spend as you like! We provide options and solutions for life’s challenges by getting to know you as a person, building a relationship and understanding your unique needs.

Your United Church Homes Service Coordinator is ready to help you live your best life! Your Service Coordinator is a unique personal advisor to you and your family, who provides individualized support to connect you with local resources, assisting you in living with purpose and connection while nurturing your wellbeing.

Your monthly NaviGuide membership offers many unique and helpful benefits. These include—

  • A dedicated service coordinator
  • Personalized solutions and communications
  • Help exploring options to support older adults in their homes
  • Help navigating healthcare services and insurance
  • Connection to benefits and services older adults may not know they qualify for
  • Scheduling services that can make life easier–transportation, food delivery and household chores
  • Assistance exploring other living options if and when the time is right
  • 24-hour access to communicate with a NaviGuide representative

Your NaviGuide service coordinator will be committed to understanding the unique needs of the older adults in your life and will coordinate the support they need to live well independently. NaviGuide is here for you!

Signature Support for Older Adults and Their Loved Ones

When you have aging loved ones, the added stress and strain of providing or coordinating their care and ensuring their changing needs are met, can significantly impact your life, as well as theirs.

With NaviGuide, it’s not just your parents who experience the benefits of service coordination.

We will be your partner in care. We will take the time to get to know what your loved one wants and needs and will help them navigate and find the right solutions. You can get time back in your busy schedule to focus on your other responsibilities. Plus, you’ll enjoy added peace of mind knowing your loved one is receiving the personal care and attention they deserve.

NaviGuide is Simple, Dependable and Affordable

NaviGuide is an affordable option for aging adults who want to keep their independence. A service coordinator partners with your family to develop a personalized, flexible support plan that changes as wants and needs evolve.

NaviGuide is available to you 24/7. Unlike geriatric care manager services, NaviGuide is not billed hourly. Everything is included as part of your monthly subscription. There are no overages or hourly fees, just support when you need it.

Your NaviGuide service coordinator conducts regular check-ins with your loved one. As experts in aging services, we will work with you to create a practical plan for helping your loved one live their best life. NaviGuide gives you peace of mind, knowing all the details are being managed by a trusted partner.

NaviGuide membership is $99 per month. You can cancel at any time.

What People are Saying about NaviGuide

“NaviGuide is a godsend for my parents and me.”

An older man and a younger woman, both smiling, stand close together outdoors on a sunny day with trees in the background, representing the caring community spirit fostered by United Church Homes.

My parents have always had a mind of their own. They were determined to stay in the home they’d had for over 50 years. Then my dad had a stroke. He was always the handyman around the house and since he retired he helped mom with laundry, going to the store, even cooking. I knew mom wouldn’t be able to handle it all by herself. I helped as much as I could, but I have to travel for my job and couldn’t always be there when they needed something.

That’s when I heard about NaviGuide. What a godsend. Our service coordinator spent time getting to know them and how they live. Then she put together a plan that provided the services and supports they need to remain in their home.

Arranging for help with household chores, transportation to doctor appointments, running errands—whatever it was, their NaviGuide service coordinator took care of making sure their needs were met. Now their service coordinator is like a friend who’s there when I can’t be. It’s given us peace of mind knowing that NaviGuide is in our corner, making life easier for all of us.

Dad is slowly recovering from his stroke, and he and mom are happy that NaviGuide is there to help them continue living in the home they love. It’s also a blessing for me because I know mom and dad have someone they can lean on, even when I’m out of town on business. I’d recommend NaviGuide to anyone whose parents are getting older and are determined to live on their own.

Jackie, Daughter

Simple, dependable and affordable

NaviGuide is an affordable option for aging adults who don’t want to give up their independence. Your NaviGuide journey begins with an initial in-home visit. The service coordinator will explain the program, answer questions, and conduct an in-depth interview to determine the ways NaviGuide can help seniors live their best lives.

After the in-home initial assessment the service coordinator will partner with your family to develop a personalized, flexible plan for support that changes as wants and needs evolve.

You can cancel your membership at any time by calling (614) 820-8842.
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