Glenwood Community Earns 2019 AHCA/NCAL Bronze National Quality Award

National Quality Award | Bronze | 2019Marietta, OH – Glenwood Community has been recognized as a 2019 recipient of the Bronze – Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL) for its commitment to improving the lives of residents through quality care. The distinction is the first of three progressive award levels through the AHCA/NCAL National Quality Award Program. The program, presented by the leading association in long-term and post-acute care, honors association members across the country that have demonstrated their dedication to improving quality of care for seniors and persons with disabilities.

I am honored to accept this designation on behalf of Glenwood Community,” Executive Director Linda Dailey said. “It is a part of our corporate vision to support abundant life in community, and we cannot do that without a team of amazing individuals dedicated to service above self every day.”

The National Quality Award Program, established by AHCA/NCAL in 1996, is based on the core values and criteria of the Baldrige Performance Excellence Program, which also serves as the foundation for the metric-based AHCA/NCAL Quality Initiative. The Baldrige framework helps organizations among different business sectors improve organizational effectiveness and achieve strategy-driven performance.

The award program has three levels: Bronze, Silver and Gold. Providers begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision, mission statement and key strengths and challenges. Bronze applicants must also demonstrate their ability to implement a performance improvement system. Trained examiners review each Bronze application to determine if the center has met the criteria. As a recipient of the Bronze – Commitment to Quality Award, Glenwood Community may now move forward in developing approaches and achieving performance levels that meet the Silver – Achievement in Quality Award criteria.

“I applaud Glenwood Community for taking this important step toward quality improvement,” said AHCA/NCAL National Quality Award Board of Overseers Chair Alana Wolfe. “I encourage Glenwood to continue on its path to achieving the highest of quality care.”

The awards will be presented during AHCA/NCAL’s 70th Convention & Expo in Orlando, Florida, Oct. 13-16, 2019.

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About United Church Homes:  United Church Homes, headquartered in Marion, Ohio, has been “Celebrating the Spirit” of older adults for more than a century. The faith-inspired nonprofit organization is one of the nation’s largest providers of senior living services, with more than 1,800 dedicated staff serving nearly 5,000 residents of all faiths in 75 senior living communities throughout 14 states and two Native American nations. UCH is in covenant with the United Church of Christ and welcomes residents of all faiths.

Residents Establish New Endowment at Glenwood Community

New Endowment at Glenwood Community

The Glenwood Community Resident Association, made up of independent living residents, has planted the seed for a new endowment fund.

Earnings from the endowment fund will help underwrite the costs needed to sustain the operations of Glenwood Community.

This fundraising idea came about partly because of the advocacy of residents Roger and Sally Roberts and their interest to lead an initiative with their peers for a fund that would provide sustainability for operations for Glenwood for generations to come.

An anonymous lead gift of $10,000 started the campaign. One way donors can give toward the endowment is through their IRA required minimum distributions, and the fund has received a gift through that manner. To date, the residents have already received over $18,000, including $1,050 in memorial gifts already held by the Resident Association and voted on to give to the endowment.

“I was looking for a vehicle for residents to be able to give back to Glenwood,” Roger said. “With help from UCH Director of Gifts and Grants Alissa Clouse and President and CEO Rev. (Kenneth) Daniel, we were able to get it underway. I’m glad to say that we’re coming along very well. We’ve raised about a quarter of the funds that we’re going to need to meet UCH’s minimum (for endowments) in the prescribed period of time.”

The Resident Association has a goal to raise $50,000 required to initiate an endowment fund over a five-year period.

Roger sees endowments as an excellent way to encourage people to contribute to a cause they believe in.

Supporting Glenwood Community is a cause close to many residents’ hearts.

“Glenwood Community is not a community in name only,” Glenwood Executive Director Linda Dailey said. “Our generous residents have proven this by establishing an endowment to support one another well beyond the immediate future. Their commitment to our community and its future is evidence of the family that grows with (the addition of) each new resident. Their support will carry on past their personal residence at Glenwood. We are grateful for their philanthropy, support and leadership.”

Glenwood Earns Community Choice Award for Engagement

Residents of United Church Homes’ Glenwood Community in Marietta, Ohio, are an active bunch. The community has a high percentage of residents who are engaged with the local community, from volunteering at the hospital to participating in intergenerational programming at a school.

Glenwood Community has earned a 2018 Community Choice Award from Holleran, a group that focuses on community engagement research and consulting. Holleran has the largest benchmark of senior living engagement scores by which campuses can compare performance relative to their peers.

Backed by 26 years of research and uncompromised measures, Holleran provides campuses with the data they need to increase employee retention and provide a culture of engagement with residents.

Holleran surveyed residents and staff members to gauge their satisfaction with the engagement opportunities at Glenwood. Glenwood’s scores are exceptional in comparison to other communities.

Read more about some active, engaged older adults thriving at Glenwood Community.

John: Hospital Volunteer

John, a hospital volunteerJohn has lived at Glenwood since August, but his involvement in the community goes back decades. Most recently, John volunteered at Marietta Memorial Health System, where volunteers make a huge difference for employees, patients, families and visitors.

John wakes before sunrise, Monday through Friday, to greet visitors of Memorial Health System at the Strecker Cancer Center in Marietta. A scientist, executive and entrepreneur, John recently wrote a report on the effect of saying “good morning” to people as they entered one of the facilities.

During John’s study, he greeted everyone with “good morning” and received many positive responses. The number of people he greeted totaled more than 1,000. The traffic flow from 6 to 8 a.m. averaged 65 people — 80 percent staff and 20 percent patients. From 8 a.m. until noon, that changed, averaging 75 people — 25 percent staff and 75 percent patients.

Saying “good morning” changed attitudes, John said. “I see everybody, and they see me,” he added. “After the first seven days, it really caught on. It changed patients’ mindsets as they went to their appointments. Some are in really bad shape, but simply greeting them with ‘good morning’ brought a smile to many faces.”

It helps that people in Marietta are so friendly, John said.

John’s journey to Glenwood Community, a place he calls “terrific,” included four years working in Europe. When he returned to America, he become president of the board for the local senior center. There, he started a program that led to savings of more than $3 million on prescription medications for local older adults.

John traveled to every continent except Antarctica. He served on numerous boards and committees. But John’s passion is music and theater. He spent most of his life doing charity shows and even wrote a play about Benjamin Franklin.

Today, John continues to serve on the local Eagles board.

Bob and Helen: Intergenerational Heroes

Bob and Helen intergenerational HeroesAt age 83, Bob enjoys attending school. He participates in the Reader’s Theater and the intergenerational program with Phillips School. Once a month, Glenwood residents visit teacher Nicole Maxon’s first-grade classroom.

“You just fall in love with those kids,” Bob said. “It feels so good to spend time with them and makes you realize that there are a lot of good kids in the world who want to learn and need attention. When you give them some care, they light up. Too many kids don’t get enough love.”

Bob also enjoys walking around Glenwood and talking to the many residents who have lived diverse experiences. He is instrumental in the upkeep of Glenwood’s gardens and solarium.

“I just want to be helpful,” Bob said.

Helen is another resident who regulary goes to Phillips School. Her late husband was a pastor, and today Helen serves on First Baptist Church’s board of deacons. Helen traveled the world, participating in international missions. She also helps organize local food drives and clothing collections. Helen heads up four special offerings per year at her church.

A former elementary school teacher, she also advocates for youth throughout the world to attend school. Some countries, like the Democratic Republic of Congo, historically only sent their boys to secondary school.

“We tell them that we won’t take their boys unless they bring their girls, too,” Helen said. “It really humbles you.”

Mary: Dedicated Volunteer

Mary, dedicated volunteerMary and her late husband, Jim, were Christian counselors in Meigs County, Ohio. Now that she’s at Glenwood, she continues her volunteer work with the Marietta community.

Mary volunteers at St. Paul’s Evangelical Church’s Grief Share, a faith-inspired program to help individuals overcoming loss. The program offers a safe space for people to process their grief, and Mary serves as a facilitator for the 13-week course.

Mary also volunteers with Meals on Wheels and the Retired Senior Volunteer Program.

“Whatever they ask me to do, I do,” she said.

Glenwood Community Earns National Recognition

MARIETTA – Glenwood Community, a United Church Homes community, has been recognized by Holleran, the nation’s leading research firm specializing in senior living and community engagement.

Glenwood was one of only two communities nationwide to receive the Choice Community Award for both their resident and employee engagement efforts. Along with Aldersgate Retirement Community (Methodist Senior Services), Glenwood sits firmly within the top 1 percent of senior living organizations in the country.

“We’re honored to receive this award from Holleran,” said Linda Dailey, executive director of Glenwood Community. “Our residents are active in community service projects and volunteer in many ways. It is rewarding to work with a team of employees and residents that make every day a pleasure.”

Holleran’s new Choice Community Award recognizes organizations with strong cultures of engagement. Awards are granted by exceeding Holleran’s “Engagement Index” benchmark with a mean score of 85 or higher on a 100-point scale.

“For a community to earn the Choice Community Award, it must be a cut above,” said Michele Holleran, CEO. “To become a Choice Community recipient is to earn a distinction that is truly meaningful. It means that the campus is a place where engagement is deeply felt; a place where residents are successfully aging and where employees are passionate.”

Holleran has the largest benchmark of its kind, measuring both resident and employee engagement in the senior living space. Currently, the benchmark comprises more than 160,000 resident and employee surveys, all completed within the past two years. This enables organizations to compare their performance to their peers, whether they are across the road or across the country. Utilizing this extensive body of research, Holleran’s Choice Community Awards recognize the most engaging senior living organizations in the nation.

Glenwood Community offers independent and assisted living residences for older adults on its beautiful 70-acre campus. Its mission is to transform aging by building a culture of community, wholeness and peace.

For more information about Glenwood Community, visit glenwoodretirement.org.

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About United Church Homes: United Church Homes, headquartered in Marion, Ohio, has been “Celebrating the Spirit” of seniors for more than a century. The faith-inspired nonprofit organization is one of the nation’s largest providers of senior living services, with more than 1,800 dedicated staff serving nearly 5,000 residents of all faiths in 74 senior living communities throughout 14 states and two Native American nations. UCH is in covenant with the United Church of Christ and welcomes residents of all faiths.

Media Contact: Alissa Paolella, Communications Coordinator, 740.382.4885 or apaolella@uchinc.org

Supporters Honored at Donor Appreciation Events

At each event, UCH presented three awards — the Diakonie Award, the Spirit Award and the Ben M. Herbster Award.


Diakonie awardThe Diakonie Award is presented to congregations to honor those who have demonstrated faithfulness in their support of the mission of United Church Homes and its communities.

Spirit award 1377The Spirit Award is presented to individuals who best exemplify the volunteerism, advocacy, inspiration and spirit for the residents and their families of United Church Homes communities.

Ben M Herbster award 1381The Herbster Award is presented to individuals who best exemplify the philosophy, leadership, philanthropic spirit and achievements of the late Rev. Dr. Ben M. Herbster, the first president of the United Church of Christ. After his retirement, Rev. Dr. Herbster served as a member and chairman of the Board of Directors of United Church Homes.


1. Rev. Jean Montgomery, St. John’s, Massillon, Diakonie Award recipient. 2. Fairhaven Administrator Lori Marsh, Herbster Award recipients Mark and Nancy Johnson and Rev. Kenneth Daniel, president and CEO of United Church Homes. 3. United Church Homes President and CEO Rev. Kenneth Daniel, Four Winds Spirit Award recipient Frank Doenges, Four Winds Chaplain Rev. Hannah Niday and Administrator Mary Casey. 4. Allan Norris, Glenwood Community Spirit Award recipient, and his wife, Carol. 5. United Church Homes President and CEO Rev. Kenneth Daniel, United Church Homes Management Executive Director Karen Messick, Anne Marks Gaertner, Herbster Award recipient, Jim Gaertner, David Marks and Cathy Green, Board chair of United Church Homes. 6. Sherry McKay, Calvary Baptist Church, Parkvue Community Diakonie Award recipient. 7. Members of the Trinity Community Auxiliary, the Spirit Award recipient for Trinity Community.

Predictive Algorithms, Artificial Intelligence: Tools for Early Intervention

 

According to a January 2017 report from management consulting firm NewVantage Partners, approximately 95 percent of Fortune 1000 companies have made significant investments in big data initiatives within the past five years.

The senior living profession is no exception. United Church Homes collects demographic and health data of its residents that can be used to predict the health status of a particular resident and improve care, said Chuck Mooney, senior vice president of senior living services at United Church Homes.

“To me, data analytics is like the unicorn — often talked about, rarely seen,” Chuck said. “Our cloud-based software platforms allow for a number of things. We’ve invested in hiring Clinical Informatics Manager Kathy Ely. She’s really our resident in-house PointClickCare (PCC) expert. The idea is to figure out how to use the data that we collect in more intelligent ways to, perhaps, predict falls, monitor diabetic status and be able to predict future illness for residents with diabetes.”

According to the PointClickCare blog, much data analytics comes from electronic health or medical records. This can include nursing assessment information, medication usage, hours and types of therapies and more. Documenting relevant data is one side of the coin. The other is the ability to analyze, understand and apply the data that has been collected. EMRs contain a treasure trove of data that can be leveraged to drive positive health outcomes among residents, increase staff engagement and drive operational efficiencies.

Every EMR contains a wealth of resident information, all of which can be analyzed to better understand individual resident care needs, to more efficiently schedule staff on different shifts and even to document whether certain meals have fallen out of favor among residents, according to PointClickCare.

The ultimate vision for UCH is to partner with a college gerontology program to provide an avenue for research-based data collection. Predictive algorithms and artificial intelligence technology can, for example, monitor a person’s movement patterns during a defined period of time. A change in these patterns may indicate a potential problem and, once identified, can be addressed quickly and efficiently.

“All providers in long-term care are required to collect the minimum data set (MDS),” Chuck said. “The MDS record is a very extensive clinical record that draws from the medical record and also from other sources, such as social work notes and chaplain/spiritual services. It captures all that information into a standard data set that is then reported to both the state and federal levels.”

Casper reports are quality metric reports generated from these data sets that have over 2,000 metrics with standard definitions. The reports lend themselves to benchmarking relative to UCH’s peers in senior living.

Supporters honored at United Church Homes’ Glenwood Community, Harmar Place event

Twin Rivers Baptist Church, Whipple, the recipient of the 2018 Diakonie Award for Glenwood Community, is a traditional independent Baptist church that has provided residents of Glenwood Community with a weekly service for more than 10 years. The church routinely brings its youth choir to perform for Glenwood residents on days it does not provide regular worship services.

First Congregational UCC of Marietta was the recipient of the 2018 Diakonie Award for Harmar Place. The oldest continuously worshipping congregation west of the Alleghenies, First Congregational Church has dedicated many hours to serving Harmar Place. Its board of deacons and outreach board organize visits to individuals and special fundraisers for residents’ personal needs. Parishioners also fulfill wish lists during the holidays.

The Diakonie Award is presented to congregations to honor those who have demonstrated faithfulness in their support of the mission of United Church Homes and its communities.

United Church Homes honored Allan Norris with the 2018 Spirit Award from Glenwood Community, where Allan and his wife, Carol, are residents. The couple’s history with Glenwood is decades long and continues to flourish as Allan uses his skills to fix furniture, create floor plans of apartments and village homes, teach watercolor courses, help with commercial marketing and print the schedule on the daily activities board six nights per week. Allen also recently played the part of Scrooge in Glenwood’s first Reader’s Theater production.

Konna D. Huck was the winner of this year’s Harmar Place Spirit Award. Konna is a regular visitor to residents at Harmar Place, where friends have stayed for short-term rehabilitation and longer stays.

The Spirit Award is presented to individuals who best exemplify the volunteerism, advocacy, inspiration and spirit for United Church Homes residents and their families.

Arthur and Betty Buell were the recipients of Glenwood Community’s prestigious Ben M. Herbster Award. They moved to Glenwood in June 2014. The Buells trace their basic philosophy of giving back to their younger years, where each was raised in a caring and supportive family who taught them to be contributing members of any community.

When asked about their unusual amount of charitable giving, they responded, “Shouldn’t everybody do this? Isn’t that what caring people should do when they believe wholeheartedly in something and have even the smallest means to help?”

At Glenwood, the Buells do little things around the community, such as filling a dish with over 1,000 Tootsie Rolls each week, anonymously gifting items to residents who need extra love or eating a meal with a resident who needs companionship. Their bigger acts of kindness include calling and visiting hospitalized residents and donating to the Resident Association Fund when a community member passes.

Susan H. Smith was the recipient of the Ben M. Herbster Award for Harmar Place. Susan and her husband, David, perform together with their guitars, entertaining area senior centers and healthcare residences. Smith’s sister developed Alzheimer’s disease and became a resident of Harmar Place. Soon thereafter, her parents moved to The Pines Assisted Living at Glenwood Community, and Susan’s service to these communities became even more engaging for her.

The award, named after the first president of the United Church of Christ, is presented to individuals who best exemplify the philosophy, leadership, philanthropic spirit and achievements of the late Rev. Dr. Ben M. Herbster.

For more information about United Church Homes, visit unitedchurchhomes.org.

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About United Church Homes: United Church Homes, headquartered in Marion, Ohio, has been “Celebrating the Spirit” of seniors for more than a century. The faith-based nonprofit organization is one of the nation’s largest providers of senior living services, with more than 1,800 dedicated staff serving nearly 5,000 residents of all faiths in 74 senior living communities throughout 14 states and two Native American nations. UCH is in covenant with the United Church of Christ and welcomes residents of all faiths.

Media Contact: Alissa Paolella, Communications Coordinator, 740.382.4885 or apaolella@uchinc.org

2018 UCH Golf Outing

United Church Homes 2018 Golf Outing

REGISTER BY SEPTEMBER 1

Schedule for the Day

Schedule for the Day

8:00 a.m. Registration and Continental Breakfast

8:45 a.m. Call to Carts

9:00 a.m. Shotgun Start

Return to the clubhouse for lunch and prizes after tournament play.

How to Register

Register online:
Click Here

Register by email:
nlongmeier@uchinc.org

Register by phone:
740.382.4885 ask for Natalie


  • Registration: $100 per person
    (Register by September 1)
  • Raffle Tickets: 2 for $15

Sponsorship Levels

Sponsorship Opportunities

Become a Sponsor

Abundant Life Sponsor $5,000

  • Eight (8) registered golfers, breakfast, lunch, hosted drinks, mulligans and raffle tickets included
  • Event titled with sponsor name and logo on banner and event communications
  • Hole-in-one grand prize sponsor

Lunch Sponsor $2,500

  • Four (4) registered golfers, breakfast, lunch, hosted drinks, mulligans and raffle tickets included
  • Sponsor name and logo exclusively featured on banner in lunch area
  • Sponsor name and logo on banner and event communications

Golf Cart Sponsor $1,500

  • Four (4) registered golfers, breakfast, lunch, hosted drinks, mulligans and raffle tickets included
  • Sponsor name and logo featured on two beverage carts
  • Sponsor name and logo on banner and event communications

Practice Sponsor $500

  • Two (2) registered golfers, breakfast, lunch, hosted drinks, mulligans and raffle tickets included
  • Sponsor name featured on signs at driving range and practice green
  • Sponsor name and logo on banner and event communications

Door Prize Sponsor $100 or Gift Card

  • Sponsor of raffle item (gift cards/certificates) in honor or memory of an individual
  • Sponsor name on signs in door prize/raffle exhibit area

Tyson Whistler Brings Passion to Ice Sculpting

Tyson is taking culinary science to a new level with his creative presentations that include a talent he has developed over the past decade — ice sculpting. With this unique skill, Tyson is regularly sought in the Marietta community to showcase his talents.

He was nominated for the 2017 Overachiever of the Year Award, a program of Marietta Main Street that recognizes an individual who has gone above and beyond to champion the Main Street mission to bring people together to preserve, enhance and enjoy downtown Marietta.

Tyson’s ice sculpting has been a popular attraction at the Marietta Fire and Ice Festival for the last two years. He creates ice sculptures for area businesses to display at their storefronts. He started carving for themed holidays at Marietta’s Lafayette Hotel, and his passion for the art grew.

Ice sculpting begins with freezing the block of ice for three to four days. Then, Tyson says, he spends about four hours carving each masterpiece using special tools that include a chainsaw, chisels, die and angle grinders and milling machine bits.

A graduate of Marietta High School who studied at Marietta’s Washington State Community College, Tyson worked under Executive Chef Dave Rudie for six years, accepting his first executive chef position in 2007 at age 22. He was executive chef at three downtown establishments from 2007-13 and joined United Church Homes’ Glenwood Community in 2013 in what he said was the best decision of his life.

“It was an opportunity not only to get back to fine dining but to cater to a special group of diners,” Chef Tyson said. “We have a fresh menu at Glenwood every week, so I always have the ability to create something new and different. I think the benefit of cooking for Glenwood Community over a restaurant is, because we’re a nonprofit organization, we have the opportunity to give back more to the residents and be less concerned with daily customer volume.”

Glenwood Community includes 12 village homes, 64 independent living apartments and 48 assisted living apartments. It offers residential and assisted living on a scenic campus with walking trails, restaurant-style dining and health and wellness programs. Glenwood Community’s The Pines Assisted Living won the Marietta Times 2017 Readers’ Choice Award, and the campus earned Holleran’s Highest Honors for resident engagement and satisfaction in 2017.

Leaders at Glenwood Community in Marietta, Ohio Earn Ohio, National Certification

CEAL is a comprehensive certification program designed to elevate the skills and professionalism of assisted living administrators in Ohio by providing a national certification along with Ohio’s most comprehensive state specific training.

The CEAL Training Course is a combination of interactive classroom training, guided self-study and hands-on clinical learning.

Glenwood is owned and operated by United Church Homes, a national senior living provider that operates 12 senior living communities in Ohio, Michigan and Tennessee.

Dailey has worked at Glenwood since April 2017. Prior to joining the United Church Homes community, she served as administrator of Golden Living in Morgantown, CEO of Fox Run Center for Children and Adolescents and deputy commissioner of operations at the Bureau for Behavioral Health and Health Facilities in West Virginia.

Teresa BillingsleyBillingsley joined United Church Homes as Glenwood’s director of nursing in February 2014. Prior to that, she was director of operations at Marietta Home Health and Hospice, an Amedisys partner, for 11 years. She also worked at Marietta Memorial Hospital and has been a registered nurse for 22 years.

Since 2013, OCAL has trained more than 100 students nationally who have earned their CEAL designation. The program is designed for experienced assisted living executives looking for a competitive edge in the marketplace or those interested in obtaining the necessary skills to successfully lead an assisted living building in Ohio or nationwide.

Although Ohio does not currently require certification for assisted living administrators, CEAL has aligned its program curriculum with the NAB Residential Care/Assisted Living Administrators Licensing Examination so credentialed assisted living executives in Ohio meet national competency standards and are well positioned for any future changes to Ohio’s RCF administrator requirements. For more information about CEAL, contact the OCAL at 614-436-4154.

Glenwood Community offers care-free residential and assisted living on a scenic campus with walking trails. Independent living options include apartments and cottages, restaurant-style dining and health and wellness programs. The Pines Assisted Living won the Marietta Times’ 2017 Readers’ Choice Awards, and the campus earned Holleran’s Highest Honors for resident engagement and satisfaction in 2017.

For more information about United Church Homes, visit unitedchurchhomes.org.

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About United Church Homes: United Church Homes, based in Marion, Ohio, has been “Celebrating the Spirit” of seniors for more than a century. The nonprofit, faith-based organization is one of the nation’s largest providers of senior living services, with more than 1,800 dedicated staff serving 4,700 residents of all faiths in 72 senior living communities throughout 14 states and two Native American nations. UCH is in covenant with the United Church of Christ and welcomes residents of all faiths.

Media Contact: Alissa Paolella, Communications Coordinator, 740.382.4885 or apaolella@uchinc.org

United Church Homes earns Platinum certification in LGBT cultural competency training

The certification, which will be valid for the remainder of 2017 and the 2018 calendar year, comes from Services & Advocacy for GLBT Elders, commonly known as SAGE. The SAGECare program trains residential healthcare providers and others that work with and advocate for older adults.

“Many LGBT older adults may be uncomfortable or fearful being open about their identity or relationships. SAGECare training is a way to communicate that your community is invested in their well-being,” said Tim R. Johnston, Ph.D., director of National Projects at SAGE.

“SAGECare Platinum communities have trained at least 80 percent of their staff using SAGECare content, which means eight out of every 10 people that LGBT elder interacts with will have completed at least an hour of LGBT cultural competency training.”

United Church Homes’ Fairhaven Community (Upper Sandusky, Ohio), Harmar Place (Marietta, Ohio), Parkvue Community (Sandusky, Ohio) and Trinity Community (Beavercreek, Ohio) individually earned Platinum certification, meaning 80 percent of their employees completed one hour of LGBT aging training and 80 percent of executives and administrators completed four hours of LGBT aging training or four hours of “State of the Agency” consulting by SAGE.

Communities that earned gold-level certification (60 percent of employees, executives and administrators trained) were Four Winds Community (Jackson, Ohio) and Patriot Ridge Community (Fairborn, Ohio). Silver-level certification, with 40 percent of employees, executives and administrators trained, went to Chapel Hill Community (Canal Fulton, Ohio), Glenwood Community (Marietta, Ohio) and Pilgrim Manor (Grand Rapids, Michigan).

United Church Homes also earned Platinum certification for 80 percent of its 1,800 staff members participating in the training the first time it was offered.

The only other organization in Ohio that is SAGECare-certified is the Alzheimer’s Association, with four of its regional offices having earned the Bronze-level certification. In Michigan, Pilgrim Manor joins six other agencies in its commitment to affirming and celebrating LGBT individuals.

By completing the training, United Church Homes and its senior living communities have demonstrated their commitment to affirm LGBT residents, staff members and all others who step onto its campuses. It is another step in the process that began in 2012 with United Church Homes becoming the first health and human services agency in the United Church of Christ to earn the Open and Affirming designation.

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About United Church Homes: United Church Homes, based in Marion, Ohio, has been “Celebrating the Spirit” of seniors for more than a century. The nonprofit, faith-based organization is one of the nation’s largest providers of senior living services, with more than 1,800 dedicated staff serving 4,700 residents of all faiths in 72 senior living communities throughout 14 states and two Native American nations. UCH is in covenant with the United Church of Christ and welcomes residents of all faiths.

Media Contact: Alissa Paolella, Communications Coordinator, 740.382.4885 or apaolella@uchinc.org

Glenwood, Harmar Place Name New Chaplain

Rev. Patricia Vargas has been named the new chaplain of Glenwood Community and Harmar Place Rehabilitation and Extended Care, both in Marietta, Ohio. Patricia began her new role Oct. 2. She previously served five years as pastor at Our Redeemer Lutheran Church ELCA in Livingston, California. She also previously served as a pastor in Salinas, California. Patricia follows former chaplain Rev. Erin McCreight, who recently was named chaplain at Chapel Hill Community in Canal Fulton, Ohio, after the retirement of Rev. Sandra Hutchinson. Patricia was born and raised in Argentina. In 2003, she completed her theological studies in Argentina and Brazil.

Glenwood & Harmar Place Receive Readers’ Choice Award

Harmar Place Rehabilitation and Extended Care Community received the Marietta Times’ 2017 Readers’ Choice Award for Best Skilled Nursing & Best Rehabilitation Center. Glenwood Community (The Pines) received the Best Assisted Living Community Award. The communities were recognized as leaders for demonstrating excellence in person-directed care and commitment to quality in healthcare.

Congressman Bill Johnson to Address Veterans at Glenwood

Glenwood Administrator Linda Dailey said she and the residents at the community are excited about Johnson’s visit.

“This visit demonstrates the respect Congressman Johnson has for our veterans. I’m certainly looking forward to the opportunity to host Congressman Johnson’s visit to our community,” Dailey said.

Johnson entered the Air Force in 1973 and retired after serving more than 26 years. He said he is excited about his visit to Glenwood

“As a 26-year Air Force veteran himself, Congressman Johnson always enjoys the opportunity to speak with fellow veterans. He uses these conversations to hear directly from them about some of the issues they face. He is looking forward to visiting and touring the Glenwood Community on Tuesday,” said Ben Keller, a spokesman for Johnson.

He was first elected to Congress in 2010 and serves communities in Eastern and Southeastern Ohio where he fights to create jobs for area residents and improve services for veterans. In November 2016, he was elected to a fourth term.

Johnson is the author of the book “Raising Fathers” in which he addresses the importance of fatherhood and begins confronting the destructive social and cultural impacts caused by the staggering number of America’s children that are being raised in fatherless homes.

About United Church Homes: United Church Homes has been “Celebrating the Spirit” of seniors for a century. The nonprofit, faith-based organization is one of the largest providers of senior living, with more than 1,500 dedicated staff serving 4,500 residents of all faiths in 70 senior living communities throughout 14 states and two Native American nations. UCH is in covenant with the United Church of Christ and welcomes residents of all faiths.

Contact: United Church Homes Communications Department, 740-382-4885.

Couple Played Key Role in United Church Homes Acquisition

United Church Homes faced opposition and concern from some Glenwood Community residents when the nonprofit organization sought to acquire the community from Memorial Health System.

But Roger and Sally Roberts, who have lived at Glenwood for seven years and have been leaders on the residents’ council, helped to convince others the purchase would bring about positive change to the community.

During that time, Sally was secretary on the residents’ council and Roger was president.

“We tried to emphasize it was a nonprofit acquisition, because they had heard too many horror stories about for-profit organizations. It was really a sign of relief that not only was United Church Homes a nonprofit, but it has a spiritual base,” Roger said.

United Church Homes purchased Glenwood and Harmar Place Rehabilitation and Extended Care, both in Marietta, Ohio, in 2015.

Memorial Health System considered selling its property to United Church Homes to ensure Glenwood would remain successful.

“We understand the benefit of having an owner with more expertise and focus in the senior living industry,” said Jennifer Offenberger, a spokeswoman for Memorial Health System.

Sally said several residents had reservations about the deal, but it was an easy sell for others.

“United Church Homes offered experience in housing; the hospital did not. It was also a nonprofit and a faith-based organization. It was a win-win situation,” Sally said.

UCH leaders relied on Roger and Sally during negotiations and resident meetings about the deal to help ease residents’ worries about the transition.

“Roger was invaluable to me as a liaison to the Glenwood residents. This made our transition all the more effective in building the residents’ confidence and peace of mind very quickly,” said Rev. Kenneth Daniel, president and CEO of United Church Homes.

The Robertses, who met at a leadership conference committee meeting at West Virginia University, have worked together and with others to improve their communities wherever they have resided. Both say it’s something they have strived to do most of their lives.

Roger served in the United States Air Force for two years as a legal officer. After his military career, he became an employee benefits specialist in Wheeling, West Virginia, and participated in several organizations to develop new housing. Sally served on local Girl Scouts councils and on the national board of directors. They both were a part of the Civil Rights Movement in the Wheeling area in the 1960s.

“Early on, we developed a social concern. It’s just a part of our makeup. We’ve tried to have our voices heard,” Roger said.

UCH Welcomes New Executives to Grow Mission

Linda began her role at Glenwood in Marietta, Ohio, on April 26. She wanted to be a part of United Church Homes because of its mission, vision and values. In addition, Linda is extremely excited about working at Glenwood, which offers independent and assisted living services and has an active residents’ association.

“When I first became an administrator, I was drawn to the community concept and communities where residents become a family,” Linda said.

Linda joins UCH after serving as the administrator of Golden Living in Morgantown, West Virginia. Previously, Linda was the CEO of Fox Run Center for Children and Adolescents and deputy commissioner of operations at the Bureau for Behavioral Health and Health Facilities in West Virginia.

David Zack, director of operations, said Linda was the best fit for the role because of her ties to the community and her work experience.

“As a resident of Marietta, Linda brings a great deal of local knowledge, energy, enthusiasm and professionalism to Glenwood. Her diverse background and experience will add benefit to Glenwood’s team,” David said.

Linda has a bachelor’s degree in business administration from Ohio Valley University and a Master of Business Administration from West Virginia University.

Additionally, United Church Homes recently named Megan Williams its new corporate director of sales and marketing. Megan began her role at UCH on April 17. Williams 7703

“United Church Homes is a great organization. I am excited about this new opportunity. I look forward to growing the brand and being a part of UCH’s mission and vision,” she said.

Megan has more than 27 years of marketing and sales experience in the senior living and retirement housing industry. Most recently, she served as the regional director of sales and marketing at Life Care Services (LCS).

She also has experience as the executive vice president of marketing and branding for Shamrock Companies and the area director of admissions management for Kindred Healthcare.

“Megan’s expertise and background in marketing and communications, particularly in the senior living industry, made her stand out among other candidates. We look forward to working with Megan and believe she can help the organization grow,” said Rev. Kenneth Daniel, United Church Homes president and CEO.

Megan is a native of Washington, D.C., and has lived in Shaker Heights, Ohio, for the past 10 years with her three children. She is a graduate of Middle Tennessee State University, where she earned a bachelor’s degree in business administration and marketing.

Smoot Boys Choir Croons Tribute to 99-Year-Old Heir of Historic Theater

“It was my birthday present,” Betty said after the concert.

Performing for Betty was a treat for Janet Blessing, director of the ensemble, and the boys. “I hate for people to say all these good things after people are gone. We wanted to do it for Betty,” Felice said.

The Smoot family has had a major impact on the Parkersburg, West Virginia community. Betty, her sister and others helped save the historic theater in Parkersburg from being demolished and turned into a parking lot in 1989. She also is a part of the family that owned the Camden Theatre in Parkersburg in the early 1900s before it was destroyed by fire in 1929. Her family later purchased the Smoot Theatre, built in 1926 as a vaudeville house. Her father and uncle who owned the theaters were civic-minded men who worked in advertising and promoted events at the Smoot Theatre.

The Smoot Theatre was purchased by Warner Brothers in 1930 and for 56 years was primarily a movie theater. It was placed on the National Register of Historic Places in 1982. When Betty and others helped save it in 1989, it was returned to a performing arts theater and continues to provide live entertainment with the help of volunteers.

Betty grew up watching troupes perform at the Smoot Theatre, and as legend has it, she once sneaked on stage and sang along with performers until she was picked up and carried off stage, said Michelle VanNoy, the independent living activities coordinator at Glenwood.

As an adult, Betty was active in the community and at the theater. She attended shows, especially concerts by the boys’ ensemble, sat on stage and educated the boys on the history of the theater and networked with local politicians.

“This is a tribute to Betty and her family and all the good work she has done for the theater and all the good work she has done in the community. She cares about people. She is truly one of those kinds of people who is altruistic and a giving soul,” Michelle said. “She is generous with her spirit and she has all of the core values that United Church Homes is about.”

betty 3494Gabriel Bookman, 13, of Belpre, Ohio, who has been member of the choir for two years, said singing for Betty and the family who founded the theater was special.

“The theater holds a special place in my heart and it will for a long time,” Gabriel said. “I felt like I was doing something that was always intended. Typically, when you go into things like this you don’t expect to sing to her in this special of a time. It makes her so happy. It’s like traveling in a time machine.”

Betty’s daughters, Susan Budros, of Columbus, Ohio, Becky Miller, of Perrysburg, Ohio, and Cookie Smith, of Evansville, Indiana, said the concert was special for them and their mother.

“At 99, she’s very happy to have this evening. This is really wonderful because she loves this choir,” Becky said. “We all live out of town so to come back and experience this with Mom is great.”

Bringing the concert to Betty gave her a treat her daughters didn’t think she would have again because it has become challenging for their mom to go to the theater.

“I don’t think there’s been anything like this for Mom. It’s over the top for her,” Susan said.

smoot boys 3495

2017 UCH Golf Outing

United Church Homes 2017 Golf Outing

REGISTER BY SEPTEMBER 1

Schedule for the Day

Schedule for the Day

8:00 a.m. Registration and Continental Breakfast

8:45 a.m. Call to Carts

9:00 a.m. Shotgun Start

Return to the clubhouse for lunch and prizes after tournament play.

How to Register

2017 UCH Golf Outing Brochure

Register by email:
csandridge@uchinc.org

Register by phone:
740.382.4885 ask for Cale

Register by mail:
Complete the registration form

United Church Homes
170 East Center Street | PO Box 1806
Marion, OH 43301-1806


  • Registration: $100 per person
    (Register by September 1)
  • Raffle Tickets: 2 for $15

Sponsorship Levels

Sponsorship Opportunities

Abundant Life Sponsor (limited, ONE available) $10,000|close

  • Registration for (8) golfers, lunch included
  • Event titled after sponsor on banner at registration
  • Sponsor name featured on banquet room signage
  • Hosted drinks, reserved parking, raffle tickets and mulligans for foursomes
  • Hole-in-one grand prize sponsor
  • Sponsor logo on website
  • Sponsor name listed in annual report
  • Sponsor recognized on UCH social media platforms

Hospitality Sponsor (limited, ONE available) $5,000

  • Registration for (4) golfers, lunch included
  • Sponsor name featured on banner at registration
  • Sponsor name featured on large banner in breakfast and lunch area
  • Sponsor name featured on beverage cart
  • Hosted drinks, reserved parking, raffle tickets and mulligans for foursome
  • Sponsor logo on website
  • Sponsor name listed in annual report
  • Sponsor recognized on UCH social media platforms

Mission Sponsor (limited, FOUR available) $2,500

  • Registration for (4) golfers, lunch included
  • Sponsor name featured on banner at registration
  • Hosted drinks, reserved parking, raffle tickets and mulligans for foursome
  • Prize hole sponsor – longest drive, closest to the pin
  • Sponsor logo on website
  • Sponsor name listed in annual report
  • Sponsor recognized on UCH social media platforms

Golf Cart Sponsor (limited, ONE available) $1,500

  • Registration for (4) golfers, lunch included
  • Sponsor name featured on golf carts during tournament
  • Sponsor name featured on banner at registration
  • Hosted drinks, reserved parking, raffle tickets and mulligans for foursome
  • Sponsor logo on website
  • Sponsor name listed in annual report
  • Sponsor recognized on UCH social media platforms

Spirit Sponsor (unlimited) $1,000)

  • Registration for (4) golfers, lunch included
  • Sponsor name featured on banner at registration
  • Hole sponsor
  • Sponsor logo on website
  • Sponsor name listed in annual report
  • Hosted drinks, raffle tickets and mulligans for foursome

Practice Sponsor (limited, TWO available) $500

  • Sponsor name featured on sign at practice green
  • Sponsor logo on website
  • Sponsor name listed in annual report

Door Prize Sponsor (unlimited) $100 or Gift Card

  • Sponsor name featured on signage in banquet room
  • Sponsor logo on website
  • Sponsor name listed in annual report

Memorial Donations (unlimited) $50

  • Memorial name listed on signage

UCH names Dailey executive director at Glenwood Community

Linda Daily, new executive director of Glenwood Community

In addition, Dailey said she is extremely excited about working at Glenwood, which offers its residents independent living and assisted living services and has an active residents’ association.

“When I first became an administrator I was drawn to the community concept and communities where residents become a family,” Dailey said.

Dailey is an experienced leader who will join UCH after serving as the administrator of Golden Living in Morgantown. Previously, Dailey was the CEO of Fox Run Center for Children and Adolescents and deputy commissioner of operations at the Bureau for Behavioral Health and Health Facilities in West Virginia.

United Church Homes President and CEO Rev. Kenneth Daniel said he is pleased to welcome Dailey to Glenwood and United Church Homes.

“Linda is a welcome addition to United Church Homes. She shares our mission, vision and values and our commitment to seniors,” Daniel said. “She brings the right combination of leadership and expertise that will continue the success of Glenwood and our organization.”

David Zack, director of operations, said Dailey was the best fit for the role because of her ties to the community and her work experience.

“As a resident of Marietta, Linda brings a great deal of local knowledge, energy, enthusiasm and professionalism to Glenwood. Her diverse background and experience will benefit Glenwood’s leadeship team,” Zack said.

Dailey has a bachelor’s degree in business administration from Ohio Valley University and a Master of Business Administration degree from West Virginia University.

UCH names Dailey executive director at Glenwood Community

In addition, Dailey said she is extremely excited about working at Glenwood, which offers its residents independent living and assisted living services and has an active residents’ association.

“When I first became an administrator I was drawn to the community concept and communities where residents become a family,” Dailey said.

Dailey is an experienced leader who will join UCH after serving as the administrator of Golden Living in Morgantown. Previously, Dailey was the CEO of Fox Run Center for Children and Adolescents and deputy commissioner of operations at the Bureau for Behavioral Health and Health Facilities in West Virginia.

United Church Homes President and CEO Rev. Kenneth Daniel said he is pleased to welcome Dailey to Glenwood and United Church Homes.

“Linda is a welcome addition to United Church Homes. She shares our mission, vision and values and our commitment to seniors,” Daniel said. “She brings the right combination of leadership and expertise that will continue the success of Glenwood and our organization.”

David Zack, director of operations, said Dailey was the best fit for the role because of her ties to the community and her work experience.

“As a resident of Marietta, Linda brings a great deal of local knowledge, energy, enthusiasm and professionalism to Glenwood. Her diverse background and experience will benefit Glenwood’s leadeship team,” Zack said.

Dailey has a bachelor’s degree in business administration from Ohio Valley University and a Master of Business Administration degree from West Virginia University.